At the start of the project we spend time understanding your business and defining your objectives and goals.

We ask a lot of questions that cover a wide range of topics such as the business case for the project, audience, review of existing system and issues, style and design preferences and your success metrics.

From this inquiry we put together the project scope document that all stakeholders agree and commit to.


Once the project scope is established, we proceed to build the system.

We bring everything together and work in-house to combine the UI with the content & graphics supplied by the client, with the underlying system framework.

When ready for review we setup a staging site on our servers where our client can review, test and provide feedback.


With the website now available for review on the staging server we test the website functions, migrate content and train clients on how to use the system.

At this point we collaborate closely and refine the system to satisfy all requirements. We will run through our checks to make sure the website works as originally scoped.

Once approved we deploy the website to the production server and check everything is working as expected.

Finally, we schedule a review to check how things are going and discuss any secondary phases of work.


Once launched we move into a support role where we take care of unforeseen issues which may arise.

Moving forward, we offer varying levels of support, from periodic individual updates to agreed monthly support contracts as well as emergency cover if required.